AI Customer Support Agent
All-Access- Still open after 7 days60%
- First reply took over 24 hours40%
➜ Resolve T-1001 first: it is the most urgent on the list.
Drafts the answer, never sends it behind your back
Agents that read a queue and decide what actually needs a person. They triage, draft, and escalate — and they are built to refuse to promise a refund, an extension or an exception on your behalf.
18 agents
➜ Resolve T-1001 first: it is the most urgent on the list.
Drafts the answer, never sends it behind your back
➜ Add the missing allergens to the label of Chocolate cookie (eggs, tree nuts) before it ships.
Finds the allergen your menu declares and your recipe contradicts
➜ Resolve A108 first: it is the most urgent on the list.
Offers the slots that can actually happen, not the ones that look free
➜ Call the owner of Jet Freight this week: it is the largest flagged account.
Names what changed in an account, not a risk score nobody can act on
➜ Resolve How long does invoice approval take first: it is the most urgent on the list.
Answers from your documents, and says nothing when they do not answer
➜ Resolve Invoice query first: it is the most urgent on the list.
Sorts the inbox and writes the reply. You press send
➜ Call the 4 highest-risk patients this week and offer a confirm-or-reschedule option.
Finds the bookings about to be missed, while there is still time to sell the slot
➜ Get Business continuity plan approved or withdraw it: an unapproved policy cannot be enforced.
Finds the clause, the exclusion and the condition — and lets a person decide
➜ Call Northwind Traders first: $106K overdue across 3 invoices, the oldest 107 days late.
Chases what is actually collectable, in the order that gets you paid
➜ Reply to REQ-704 today: it is the most overdue.
Starts the clock on the request nobody recognised as one
➜ Assign an owner to Northwind this week: $120K renews in 41 days with 3 warning signs.
Names the reason a renewal is at risk, not a score
➜ Resolve RV-101 first: it is the most urgent on the list.
Replies that read like a person, and never argue with a guest
➜ Take T-4401 first: it is 1.5 h past its SLA. Tell the customer now.
Names the tickets that will breach, while there is still time
➜ Reschedule Client review: it starts before the previous meeting ends.
Proposes times it can actually stand behind, and books nothing
➜ Contact the carrier on SH-7003 now and give the customer a firm date.
Finds the shipments that matter, not the ones that are merely late
➜ Write the article or flow for Password reset first: 558 tickets a month, $1,562 a month.
Finds the twenty questions behind a thousand tickets
➜ Resolve F-01 first: it is the most urgent on the list.
Finds the complaint that shows up in every channel at once
➜ Resolve Order 1,045 first: it is the most urgent on the list.
Answers customers on WhatsApp from your documents — and only the ones you published
Starter lets you pick any three agents. All-Access and Team open the whole catalogue. Every plan runs on your own AI provider account — PROMIVO charges for the platform and the agents, and your provider bills you for model usage.
Server-side, in your workspace. You can run one manually, put it on a schedule, or place it as a step in a workflow. Each states what it reads, what it produces and which actions it may take without approval before you deploy it.
Send a brief describing your business, the problem, the tools you already use and the outputs you need. Three scopes — Adapted, Built and Regulated — and each one is included with an annual plan rather than sold separately. The agent is built from your brief and delivered into your workspace, and it is yours.