Customer support

Agents that read a queue and decide what actually needs a person. They triage, draft, and escalate — and they are built to refuse to promise a refund, an extension or an exception on your behalf.

18 agents

AI Customer Support Agent

All-Access
Customer support● Try it free
Free check · sample result
PDFWordExcelPPT
4 of 8 support tickets need attention.4
Flagged
4
Flagged
4
Longest (days)
33
Why rows were flagged
  • Still open after 7 days60%
  • First reply took over 24 hours40%

➜ Resolve T-1001 first: it is the most urgent on the list.

Drafts the answer, never sends it behind your back

▶ Try it now — freeNo card · no API key

Allergen & Label Auditor

Starter
Restaurants & Food Service● Try it free
Free check · sample result
PDFWordExcelPPT
4 of 8 labels leave out an allergen found in the ingredients.6
Labels flagged
4
Undeclared allergens
6
Most per product
2
Why rows were flagged
  • Allergen in ingredients, not declared100%

➜ Add the missing allergens to the label of Chocolate cookie (eggs, tree nuts) before it ships.

Finds the allergen your menu declares and your recipe contradicts

▶ Try it now — freeNo card · no API key

Appointment Booking Agent

Starter
Operations● Try it free
Free check · sample result
PDFWordExcelPPT
5 of 8 bookings need attention.5
Flagged
5
Flag points
5
Longest (days)
17
Why rows were flagged
  • Overlaps another booking on the same resource67%
  • Not confirmed, starts within 24 hours17%
  • Not confirmed and already started17%

➜ Resolve A108 first: it is the most urgent on the list.

Offers the slots that can actually happen, not the ones that look free

▶ Try it now — freeNo card · no API key

Churn Signal Analyst

All-Access
Customer support● Try it free
Free check · sample result
PDFWordExcelPPT
6 of 10 accounts show early churn signals, $16.6K of monthly revenue.$16.6K
Accounts flagged
6
MRR at risk
$16.6K
Longest silent (days)
31
Why rows were flagged
  • Usage dropped 40% or more43%
  • Under half the seats in use36%
  • No login for over 21 days21%

➜ Call the owner of Jet Freight this week: it is the largest flagged account.

Names what changed in an account, not a risk score nobody can act on

▶ Try it now — freeNo card · no API key

Document Q&A Agent

Starter
Customer support● Try it free
Free check · sample result
PDFWordExcelPPT
5 of 8 questions need attention.5
Flagged
5
Flagged
5
Longest (days)
29
Why rows were flagged
  • Unanswered for over 7 days33%
  • Answered without a source33%
  • Not confirmed by an owner33%

➜ Resolve How long does invoice approval take first: it is the most urgent on the list.

Answers from your documents, and says nothing when they do not answer

▶ Try it now — freeNo card · no API key

Inbox Triage Agent

Starter
Operations● Try it free
Free check · sample result
PDFWordExcelPPT
5 of 8 emails need attention.11
Flagged
5
Priority weight
11
Longest (days)
47
Why rows were flagged
  • Unanswered and past the reply target40%
  • Unanswered, under 4 hours left40%
  • Answered after the reply target20%

➜ Resolve Invoice query first: it is the most urgent on the list.

Sorts the inbox and writes the reply. You press send

▶ Try it now — freeNo card · no API key

No-Show Recovery Agent

Starter
Healthcare● Try it free
Free check · sample result
PDFWordExcelPPT
4 of 18 upcoming appointments are high risk, and 4 of them have had no reminder.4
High risk
4
Medium risk
6
No reminder yet
9
Appointments by risk
  • High22%
  • Medium33%
  • Low44%

➜ Call the 4 highest-risk patients this week and offer a confirm-or-reschedule option.

Finds the bookings about to be missed, while there is still time to sell the slot

▶ Try it now — freeNo card · no API key

Policy Coverage Checker

All-Access
Insurance● Try it free
Free check · sample result
PDFWordExcelPPT
6 of 9 policies are unapproved or overdue for review.16
Policies flagged
6
Risk points
16
Longest (days)
472
Why rows were flagged
  • Review overdue71%
  • Not approved29%

➜ Get Business continuity plan approved or withdraw it: an unapproved policy cannot be enforced.

Finds the clause, the exclusion and the condition — and lets a person decide

▶ Try it now — freeNo card · no API key

Receivables Recovery Agent

Starter
Finance & Accounting● Try it free
Free check · sample result
PDFWordExcelPPT
77% of receivables is past due.$280.1K
Open receivables
$365.9K
Overdue
$280.1K
Over 90 days
$57.4K
Aging (value)

➜ Call Northwind Traders first: $106K overdue across 3 invoices, the oldest 107 days late.

Chases what is actually collectable, in the order that gets you paid

▶ Try it now — freeNo card · no API key

Records Request Agent

All-Access
Government & Public Sector● Try it free
Free check · sample result
PDFWordExcelPPT
3 of 9 requests are late or about to be.7
Requests flagged
3
Risk points
7
Longest (days)
15
Why rows were flagged
  • Late or answered late67%
  • Due within 5 days33%

➜ Reply to REQ-704 today: it is the most overdue.

Starts the clock on the request nobody recognised as one

▶ Try it now — freeNo card · no API key

Renewal Risk Agent

All-Access
Sales● Try it free
Free check · sample result
PDFWordExcelPPT
$209K of renewals (26%) shows two or more warning signs.$209K
Renewing in 180 days
$802K
High risk
$209K
Watch list
$154K
Warning signs across accounts
  • Use down 25%+4
  • 3 open tickets+3
  • 45 days without contact+3

➜ Assign an owner to Northwind this week: $120K renews in 41 days with 3 warning signs.

Names the reason a renewal is at risk, not a score

▶ Try it now — freeNo card · no API key

Review Response Agent

Starter
Hospitality● Try it free
Free check · sample result
PDFWordExcelPPT
4 of 8 reviews need attention.14
Flagged
4
Review weight
14
Longest (days)
20
Why rows were flagged
  • Unanswered, rated 1-2, waiting 2 days or more50%
  • Answered more than 3 days after posting25%
  • Unanswered for more than 7 days25%

➜ Resolve RV-101 first: it is the most urgent on the list.

Replies that read like a person, and never argue with a guest

▶ Try it now — freeNo card · no API key

SLA Breach Forecaster

All-Access
Customer support● Try it free
Free check · sample result
PDFWordExcelPPT
5 of 16 open tickets are breached or close to it.5
Open tickets
16
Breached
1
Critical
1
Time left on the clock

➜ Take T-4401 first: it is 1.5 h past its SLA. Tell the customer now.

Names the tickets that will breach, while there is still time

▶ Try it now — freeNo card · no API key

Scheduling Agent

Starter
Productivity● Try it free
Free check · sample result
PDFWordExcelPPT
6 of 12 bookings clash with another meeting or leave no gap.75
Bookings flagged
6
Minutes of overlap
75
Worst overlap (min)
30
Why rows were flagged
  • Double-booked50%
  • Back to back, no gap50%

➜ Reschedule Client review: it starts before the previous meeting ends.

Proposes times it can actually stand behind, and books nothing

▶ Try it now — freeNo card · no API key

Shipment Exception Agent

All-Access
Logistics & Supply Chain● Try it free
Free check · sample result
PDFWordExcelPPT
6 of 11 shipments are late, overdue or about to miss their promise, with $72.1K of goods involved.$72.1K
Shipments flagged
6
Goods value flagged
$72.1K
Longest delay (days)
15
Why rows were flagged
  • Overdue, not delivered33%
  • Delivered late33%
  • Due within 2 days33%

➜ Contact the carrier on SH-7003 now and give the customer a firm date.

Finds the shipments that matter, not the ones that are merely late

▶ Try it now — freeNo card · no API key

Support Deflection Analyst

All-Access
Customer support● Try it free
Free check · sample result
PDFWordExcelPPT
Up to $5,677 a month of support cost (43.2%) could be answered by articles.$5,677
Support cost a month
$13.1K
Saving a month
$5,677
Saving a year
$68.1K
Cost by category
  • Password reset13%
  • Order status10%
  • How do I export data11%

➜ Write the article or flow for Password reset first: 558 tickets a month, $1,562 a month.

Finds the twenty questions behind a thousand tickets

▶ Try it now — freeNo card · no API key

Voice of Customer Agent

All-Access
Research● Try it free
Free check · sample result
PDFWordExcelPPT
5 of 8 feedback items need attention.$94.4K
Flagged
5
Account value at stake
$94.4K
Longest (days)
76
Why rows were flagged
  • Open, account worth 20,000 or more33%
  • Open 15-30 days, account worth 5,000 or more33%
  • Open for more than 30 days33%

➜ Resolve F-01 first: it is the most urgent on the list.

Finds the complaint that shows up in every channel at once

▶ Try it now — freeNo card · no API key

WhatsApp Knowledge Agent

Starter
Customer support● Try it free
Free check · sample result
PDFWordExcelPPT
5 of 8 customer messages need attention.5
Flagged
5
Flagged
5
Longest (days)
4
Why rows were flagged
  • Unanswered for over a day33%
  • Answered more than a day late33%
  • Not answered from the knowledge base33%

➜ Resolve Order 1,045 first: it is the most urgent on the list.

Answers customers on WhatsApp from your documents — and only the ones you published

▶ Try it now — freeNo card · no API key

Common questions

Which plan do I need for these agents?

Starter lets you pick any three agents. All-Access and Team open the whole catalogue. Every plan runs on your own AI provider account — PROMIVO charges for the platform and the agents, and your provider bills you for model usage.

How do these agents run?

Server-side, in your workspace. You can run one manually, put it on a schedule, or place it as a step in a workflow. Each states what it reads, what it produces and which actions it may take without approval before you deploy it.

What if the agent I need is not here?

Send a brief describing your business, the problem, the tools you already use and the outputs you need. Three scopes — Adapted, Built and Regulated — and each one is included with an annual plan rather than sold separately. The agent is built from your brief and delivered into your workspace, and it is yours.