Operations

Shift Coverage Analyst

Finds the gap, the rest breach and the unplanned overtime before the rota is published

Version 2Published Sep 2, 2026
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6 of 21 shifts are under-covered or over-staffed; 11 people short or extra in total.

21 shifts checked. 6 are flagged, 11 people short or extra in total. The biggest gap is 3.

Fix Fri Evening first. Fri has the most flagged shifts.

Skills, breaks and who may work which post are not in the data, so a covered shift can still be wrong in practice.

11
6/21
Shifts flagged
6
21
People short or extra
11
Biggest gap (people)
3
Share flagged
29%

Why rows were flagged

6
  • Fewer people than required83%
  • Two or more above required17%

Value flagged by Day

  • Fri2
  • Sun1
  • Wed1
  • Tue1
  • Thu1

Shifts to fix, biggest gap first

ItemDayValueGap (people)Why
Fri EveningFri33Fewer people than required
Wed EveningWed22Fewer people than required
Tue MorningTue11Fewer people than required
Thu NightThu11Fewer people than required
Fri MorningFri11Fewer people than required
Sun MorningSun33Two or more above required

What to do this week

  • Fill Fri Evening first: it is the biggest gap.
  • Rebalance Fri: it has the most flagged shifts.
  • Move people from over-staffed shifts to under-covered ones before hiring cover.

Do

  • Plan to the demand of each shift, not to a flat headcount.

Don't

  • Don't fix a gap by adding to a shift that is already full.

How to improve

  • Add each person's skills so the next report can check the right skill is on each shift.
  • Add expected demand per shift so the next report can set the required numbers itself.

Demo

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Overview

Whoever builds the rota is solving four constraints at once in a spreadsheet: enough people per shift, everyone qualified for what they are doing, legal rest between shifts, and a wage bill that fits. They pull against each other, so the builder optimises the one they will be shouted at for — usually coverage — and the rest fail quietly.

The quiet failures are specific. Rest breached by a late finish followed by an early start, invisible because each shift alone is fine. A shift with nobody holding a certification it legally requires. Overtime nobody planned, which appears in the payroll run three weeks later. Consecutive-day limits crossed at the boundary between two published rotas, because each was checked alone.

And the same three people carrying every awkward shift — a retention problem the rota creates and nobody measures.

This agent checks a draft against all of it and reports what is wrong before anyone is told their hours. It assigns nobody: a published rota is a commitment to people's lives, and the constraints that decide who can work when are not all in the data.

Benefits

Problems found before publication

When a rota can still change without breaking promises.

Overtime that stops being a surprise

Priced in the draft rather than in the payroll run.

The load shared visibly

Which is a retention finding as much as a fairness one.

What it does

  • Checks across rota boundaries

    Rest and consecutive-day limits break at the join between two published rotas, because each was checked alone.

  • Verifies qualifications per shift

    A shift with nobody holding the certification it legally requires. Legal before it is operational.

  • Prices unplanned overtime before it happens

    Rather than discovering it in the payroll run three weeks later.

  • Finds who carries every awkward shift

    The same three people. A retention problem the rota creates, and nobody measures it.

  • Reports the trade-off honestly

    Where coverage, legality and budget genuinely cannot all be met, it says so instead of picking one.

  • Assigns nobody

    The constraints on who can work when are not all in the data. A rota is a commitment to people's lives.

What this changes

What this changes about your week

It takes over
Checking a draft rota for coverage, qualifications, rest and cost at once.
Done today by
Whoever builds the rota, in a spreadsheet, optimising one constraint.
How often
Every rota cycle.
Typical manual effort
Four constraints that pull against each other, checked across a boundary nobody checks.

Why Operations in particular. Rest and consecutive-day limits break at the join between two published rotas, because each rota was checked alone and each shift looks fine on its own.

  • Runs unattended

    Started by you or by an event, and it finishes on its own. Nothing waits for someone to be at a desk.

  • The same standard every time

    The two-hundredth item is held to the bar the first one was. Consistency is the part people cannot sustain.

  • It cannot act on its own

    Shift Coverage Analyst has no path to sending, spending or committing. That limit is why its output is safe to act on.

How it runs

This agent runs server-side through the PROMIVO runtime. Each run is logged step by step and every tool call is permission-checked before it executes.

  1. 1InputValidated against the agent input schema
  2. 2Modelclaude-sonnet-5 with automatic fallback
  3. 3Toolsextract_structured_data
  4. 4PermissionsRuns READ actions automatically; anything higher waits for approval
  5. 5OutputStructured result matching the output schema
  6. 6LoggingTokens, duration and every step recorded

Requirements

Integrations

No integrations required.

Before you start

  • The draft rota, and the previous one for boundary checks
  • Staff with qualifications and contracted hours
  • Your rest, consecutive-day and coverage rules
  • Pay rates including overtime, where you want cost
  • Requires the All-Access plan or higher

Use cases

Before publishing a rota

The standing check between draft and publication.

Covering absence

Whether a swap breaks something elsewhere.

Holiday periods

Where coverage and rest genuinely conflict.

Before an inspection

Evidence the rota was checked, every time.

Pricing

All-Access

Billed monthly through your PROMIVO subscription. Cancel at any time.

Runs consume your plan allowance for agent executions and tokens. See plan limits

FAQ

Does it build or publish rotas?

No. It checks a draft. Who can work when depends on childcare, study, health and agreements that are not in any rota system, and a tool that assigns people would get those wrong confidently.

Does it give legal advice on working time?

No. It checks against the rules you configure — your rest periods, your consecutive-day limits, your qualification requirements — and reports breaches of those. Which rules apply to you is a question for your own adviser.

What if coverage and rest cannot both be met?

It says so plainly and shows the trade-off rather than silently choosing. That conflict is real information for whoever has to decide.

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