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$20.9K may have been paid twice.

8 payments to 4 vendors look like repeats — 36.1% of everything paid.

The largest: Brightline Media, $12.5K.

3 of the groups carry the same invoice number twice.

$20.9K
36.1%
At risk
$20.9K
Payments flagged
8
14
Share of spend
36.1%
Same invoice twice
3

The suspected repeats

VendorAmountTimesDatesWhy
Brightline Media$12.5K22025-02-03 → 2025-02-05Same invoice
Northwind Supplies$4,20022025-01-08 → 2025-01-09Same invoice
Orbit Software$3,30022025-02-20 → 2025-02-21Same invoice
Cedar Facilities$94022025-02-11 → 2025-02-18Same amount within 7 days

Where it sits

  • Brightline Media$12.5K
  • Northwind Supplies$4,200
  • Orbit Software$3,300
  • Cedar Facilities$940

Where it sits %

4
  • Brightline Media60%
  • Northwind Supplies20%
  • Orbit Software16%
  • Cedar Facilities4%

When it was paid

4,200
2025-01
16,740
2025-02

What to do this week

  • Ask Brightline Media for a refund or credit of $12.5K.
  • Ask Northwind Supplies for a refund or credit of $4,200.
  • Hold the next run for vendors with the same invoice number twice: 3 groups.

Do

  • Check the bank statement for both payments before you ask for money back.

Don't

  • Don't net it off a future invoice before the vendor agrees in writing.

How to improve

  • Block a payment with the same vendor, amount and invoice number when it is entered.
  • Run this check every month, before the payment run.

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Overview

Duplicate payments are the most reliably recoverable money in any finance function, and almost every organisation has them. Not through carelessness — the controls that exist only catch the easy case.

An accounts payable system blocks the same invoice number from the same supplier twice. That check is exact, and duplicates almost never are. The invoice arrives by email and again by post, keyed once as "INV-4471" and once as "4471". The supplier is set up twice under slightly different names, so the system sees two suppliers. A credit note is applied against the wrong invoice, leaving the right one open to be paid again. An invoice is paid on account and again against a purchase order. A payment run is rerun after a bank rejection and the successful half goes out twice.

Every one of those passes an exact-match control, and every one is visible to a check that compares amount, date proximity and supplier identity rather than reference strings.

The other half of the value is the window. Suppliers do not report being overpaid — the credit sits on their ledger, and if the relationship ends before it is used, the money is gone.

This agent finds them and gives you the evidence. It recovers nothing itself and contacts no supplier: a recovery request is a conversation with someone you depend on.

Benefits

Money back with no negotiation

It was already yours, and the evidence is unarguable.

The control gap named

So the next one is prevented rather than found later.

Recovered while it still can be

A credit on a dormant supplier's ledger is usually lost.

What it does

  • Matches on substance, not on reference strings

    "INV-4471" and "4471" are the same invoice. Every exact-match control in every AP system sees two.

  • Finds duplicated supplier records

    One supplier set up twice under slightly different names. The system sees two, and blocks nothing.

  • Catches misapplied credit notes

    A credit posted against the wrong invoice leaves the right one open, and it gets paid again.

  • Detects rerun payment batches

    A run repeated after a bank rejection, where the half that succeeded goes out twice.

  • Ranks by what is still recoverable

    A live supplier with ongoing volume is recoverable. A dormant one is a much harder conversation.

  • Recovers nothing itself

    It contacts no supplier and raises no claim. A recovery request is a conversation, not a transaction.

What this changes

What this changes about your week

It takes over
Finding invoices that were paid more than once.
Done today by
The AP system's duplicate check, which only catches exact matches.
How often
Never, beyond the automated block.
Typical manual effort
References, supplier records and credit notes all have to be normalised before anything compares.

Why Finance & Accounting in particular. Real duplicates are never exact — that is why they got through. 'INV-4471' and '4471', one supplier set up twice, a rerun payment batch. And suppliers never report being overpaid.

  • Runs unattended

    Started by you or by an event, and it finishes on its own. Nothing waits for someone to be at a desk.

  • The same standard every time

    The two-hundredth item is held to the bar the first one was. Consistency is the part people cannot sustain.

  • It cannot act on its own

    Duplicate Payment Auditor has no path to sending, spending or committing. That limit is why its output is safe to act on.

How it runs

This agent runs server-side through the PROMIVO runtime. Each run is logged step by step and every tool call is permission-checked before it executes.

  1. 1InputValidated against the agent input schema
  2. 2Modelclaude-opus-5 with automatic fallback
  3. 3Toolsextract_structured_data
  4. 4PermissionsRuns READ actions automatically; anything higher waits for approval
  5. 5OutputStructured result matching the output schema
  6. 6LoggingTokens, duration and every step recorded

Requirements

Integrations

No integrations required.

Before you start

  • Payment and invoice history: supplier, reference, amount, date, purchase order
  • The supplier master file
  • Credit notes and how they were applied
  • Requires the All-Access plan or higher

Use cases

Periodic AP review

Run over the last two years, then monthly.

After a system migration

Where duplicate supplier records are created wholesale.

Before an audit

The finding an auditor samples for, found first.

After a payment run failure

Whether the rerun duplicated the successful half.

Pricing

All-Access

Billed monthly through your PROMIVO subscription. Cancel at any time.

Runs consume your plan allowance for agent executions and tokens. See plan limits

FAQ

Will it claim the money back?

No. It never contacts a supplier or raises a claim. Asking for money back is a conversation with someone you depend on, and the tone belongs to a person.

How is this different from our AP system's duplicate check?

Those match exactly on invoice number and supplier. Real duplicates almost never match exactly — that is the entire reason they got through.

Will it produce false positives?

Some, deliberately. A legitimate recurring charge of the same amount to the same supplier looks like a duplicate, so it reports confidence and the reason rather than filtering them out silently. A missed duplicate costs more than one to check.

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